In any community, rumors happen–usually with no good outcome. Adults can intentionally choose to establish a culture that discourages rumors. Some simple social practices suffice to suppress rumors from starting: Gossip and Grumbling both involve sharing your dissatisfaction with someone who can’t contribute to the solution. That’s not helpful. By definition, such conversations don’t contribute […]
Rumors and Responsible Complaints Read More »
Strategic Planning is foremost a collaborative process. It is essential that the stakeholders engage in conversations and not simply be polled for their opinions. Ideally, the strategic plan (a document) is a report of the process’s outcome that those engaged in creating it recognize and endorse as the best course of action. When the plan’s
CEO Dan Murray has posted the second in a series of weekly planning questions for residents to ponder and answer. Here is my response to today’s query. What do you think? Post a comment.
Question 2 for Pennswood Residents Read More »
It looks like the main beneficiary of the for-profit Medicare Advantage program is the corporate entities that administer it. Here are two recent clips worth reading. [https://www.nejm.org/doi/full/10.1056/NEJMp2405438?query=TOC&cid=DM2350265_Non_Subscriber&bid=-1887545833] And then there is this clip …
Medicare Advantage? Read More »
Thursday, June 6th, we have the privilege of hearing Jennifer Schwalm speak about conditions in the senior living and life care market place. Pennswood, in addition to being our community and our home, is a competitor in these markets. For strategic planning, it is essential that we inform ourselves about the business prospects and other
Jennifer Schwalm’s Talk Read More »
At Tuesday’s Fireside Chat meeting, it was announced that the CEO and other executives of St. Mary Hospital would visit Pennswood to address concerns about the quality of care. In recent regional hospital rankings, St. Mary has not earned a top rating. In addition, there have been unfavorable anecdotal reports. Criticisms may or may not
Allaying Concerns About St. Mary Hospital Read More »
Three letters have been sent following our discussions at the recent meeting. They are reproduced below with a brief narrative introduction. Subscribers are encouraged to comment on this post. Answers to Financial Questions Dan Seeger reiterated his request to Tim McQuaid for a follow-up meeting to clarify and explain the brief responses made at the
When the stakes are high and emotions are in play, collaboration can be difficult and seem messy. Members of our discussion group are deeply concerned for the future of our community and intensely committed to the success of the strategic planning effort that was midway at the beginning of the year. Those concerns needed to
At a recent meeting, members of the community reacted to a new policy concerning charges for using Pennswood facilities for memorial services. The discussion centered not just on the policy of charging the family of the deceased member or the estate but also on the manner in which it was created. It was unilaterally declared,
About “Controversy” Read More »
Two years ago the Issues, Trends, and Governance in Eldercare Committee pondered its goals and priorities and produced a draft statement. Nancy Morrill retrieved a copy of the draft to inform our present thinking. The document below is offered to spark comments and discussion. Readers are invited to respond using the comment space below the
Rethinking EIDG Goals Read More »
